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Match statuses, and why a match is stuck on Incomplete

A match needs seven things before Scoryboard calls it Scheduled. Until then it shows Finish Setup.

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Written by Maab Saleem

A match that is missing any detail sits on Incomplete. Your team's fixture list shows it with dashes and a Finish Setup button.

The statuses

  • Incomplete - something is missing. The match is not on anybody's calendar yet.

  • Scheduled - everything is filled in. The match starts by itself at kick-off.

  • Live - the match is being played.

  • Paused - half time, or the referee has stopped play.

  • Finished - the match is over. Nothing about it can be changed after this.

  • Cancelled - the match was called off. It leaves your calendar and your team's fixtures.

What a match needs

Seven things. A match stays Incomplete until every one of them is set:

  • a home team

  • an away team

  • a Leaderboard

  • a Location Club

  • a Date

  • a Duration

  • a Team size

The leaderboard is the one people miss. Nothing on the form says it is required, and a friendly needs one as much as a league match does.

Game type and the line-ups are not required. Game type starts on Friendly, and a match with nobody picked still goes Scheduled.

Finish a match off

  1. Open your team and look under UPCOMING MATCHES. A match that is not finished shows dashes where the date, the time and the venue should be.

    A team's Upcoming Matches panel. The top card has dashes for every detail and a Finish Setup button, outlined. The card below it is a complete fixture with Add to Calendar.

  2. Select Finish Setup. You land on the match's details form.

    The MATCH DETAILS form with Leaderboard, Location Club, Date and Start time all empty. The Leaderboard field is outlined.

  3. Fill in everything that is empty.

    The same form with all seven details filled in. The Save changes button is outlined.

  4. Select Save changes. The form is replaced by the match's details.

    The saved match, showing Thu 10 Sept 2026, KB 09 Astro, 19:30, 5 VS 5 and 60 min, with a countdown to kick-off.

  5. Go back to your team. The card now carries the fixture and an Add to Calendar button.

    The team's fixture card, outlined, now reading 10 Sept 2026, 19:30, KB 09 Astro and offering Add to Calendar.

What you will see

A Scheduled match starts itself. You do not have to be there. The match page says so above the teams.

An Incomplete match is invisible to everybody else. It is not on the calendar and nobody is notified about it until it is finished.

If it does not work

  • You filled everything in and it is still Incomplete. Check the leaderboard. It is the field most people leave alone.

  • You want to take the venue back off. You cannot. A venue and a leaderboard cannot be removed once they are on a match. Nothing on the match form takes a Scheduled match back to Incomplete.

  • You do not want the match at all. Cancel it. See "Editing or cancelling a match".

  • The match went Live on its own. Its date is in the past. A match whose kick-off has been and gone starts itself, and a Finished match cannot be changed.

Related

  • "Creating a match"

  • "Venue, date, kick-off time, duration and pitch"

  • "Editing or cancelling a match"

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