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Setting up your payout account

Before you can ask anybody for money you need a payout account. Scoryboard sets it up with Stripe, and you finish it on Stripe's own pages.

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Written by Maab Saleem

A payout account is where your money arrives. You need one before you can send a single request, and you only set it up once.

Before you start

Have your bank details and a phone to hand. Stripe collects them, not Scoryboard, so Scoryboard never sees your account number.

Anybody can set one up. It does not need a Pro membership.

Setting it up

  1. Open Payment in the sidebar. Step 1 is the one you want.

    The Payment page with the Setup Your Account card outlined.

  2. Choose Request Payment.

    The Payment page with the Request Payment button outlined.

  3. Scoryboard creates your account. This takes a moment.

    A window reading "Setting up your secure account..." with a spinner.

  4. A Stripe window opens. Everything from here is Stripe's. Follow their instructions to finish, and do not close the window until Stripe tells you it is done.

  5. Come back to Scoryboard and choose Request Payment again. If your account is ready you get the Request Payment window instead of Stripe's.

    The Request Payment window offering Leaderboards, Teams and Friends, which is what appears once the payout account is live.

What you will see

Stripe asks for your phone number, your date of birth, your address and your bank details. It may also ask you to confirm who you are. How much it asks for depends on your country.

Step 5 is the check that matters. Scoryboard shows a "You're all set" message when the Stripe window closes, and that message can appear before Stripe has finished with you. The reliable test is whether Request Payment opens the request window.

If it does not work

  • Request Payment keeps opening Stripe. Your account is not finished. Work through Stripe's questions again to the end.

  • You skipped the bank details. Without them Stripe has nowhere to send your money and the account stays incomplete. Go back and add them.

  • The Stripe window did not open. Check your browser is not blocking pop-up windows for Scoryboard.

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