Scoryboard emails you when something happens that you need to know about. Every email comes from [email protected].
The full list
Subject | What causes it | Who gets it |
Your ScoryBoard verification code | Signing up, and every time you choose Resend on the verification screen | The new account |
We received a password reset request | Asking for a password reset | The address you typed |
Welcome to Scoryboard, set your password | An administrator makes an account for you, rather than you signing up | The new account |
You're Invited | Somebody adds you to their team by email address | The person invited |
New Player Joined Your Team | Somebody accepts your invitation to your team | The team Owner |
Friend list invitation | Somebody adds you to their friend list | The person added |
Somebody started following you on ScoryBoard | Somebody follows you | The person followed |
Somebody started following your team | Somebody follows a team you own | The team Owner |
You've been added as an admin to a leaderboard | A leaderboard Owner makes you an Administrator | The new Administrator |
New comment on a leaderboard | Somebody comments on a leaderboard you own or administer | The Owner and every Administrator. Not the person who wrote it |
Somebody replied to your comment | Somebody replies to a comment you wrote | The comment's author |
Somebody liked your comment | Somebody likes a comment you wrote | The comment's author |
Match Invitation | A match is created with you in the line-up | Every player in either line-up |
It's Match Time - the match is Live! | The match is started | Every player in either line-up |
Match Summary | The match is finished | Every player in either line-up, and anybody who follows one of them |
Every subject above carries the real names in it: the team, the leaderboard or the person the email is about.
What a Scoryboard email looks like
All of them share one shape, top to bottom:
the Scoryboard logo;
a heading, and your first name under it;
the news itself;
a blue button that opens the right screen;
a Need Help? footer.
What sits in the middle depends on the kind of email:
A match email carries the fixture itself - both teams, the score if there is one, the venue and the kick-off time - and a View Match button.
A team invitation carries the team's name and an Accept Invitation button.
A verification email carries your six-digit code in a blue block.
A comment email names who did what, and which leaderboard they did it on.
Why there is no unsubscribe link
Every email above is about your own account, so each one carries this line in its footer:
This e-mail is a transactional e-mail relating to your Scoryboard account. It is not a marketing or promotional e-mail, so therefore doesn't contain an unsubscribe link.
News about new features is separate, and you choose whether to get it. See Why you are not receiving our emails for that setting.
How to tell a real one from a fake
The sender is [email protected]. Nothing else.
We never ask for your password in an email. A password reset email sends you to Scoryboard to set a new one; it never asks you to reply with the old one.
The buttons go to scoryboard.com. Hold the button to see the address before you open it.
If it does not work
Nothing is arriving. See Why you are not receiving our emails.
You want fewer of these. They cannot be turned off one by one. They are about your own account, and they are the same set for everybody.
You are getting emails about a team you have left. Check that you are actually off the team, on the team's page. Leaving is what stops them.
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